What Our Customers Say

4.9

Based on 50+ verified reviews from Google

Featured Reviews

We moved to Strongsville from out of state and immediately noticed the hard water. White residue on everything, dry skin, and our hair felt like straw. Brooke tested our water and walked us through everything. Got the EC5 installed and within a week the difference was obvious. Our dishwasher actually cleans now and our skin feels normal again.

Sarah & Dave M.

Strongsville, OH

We have a well in Medina County and the sulfur smell was getting worse every year. Brooke tested our water and found high iron and hydrogen sulfide on top of the hardness. She put together a whole-home system and never once made us feel pressured. The installation crew was in and out in half a day. No more rotten egg smell, no more orange staining in the tubs.

Michael T.

Medina, OH

After 15 years of buying bottled water because we didn't trust what was coming out of the tap in Lakewood, we finally got the UltRefiner II installed. The water from our kitchen faucet tastes better than any bottle we've ever bought. We calculated we were spending over $1,200 a year on bottled water alone. This system has already paid for itself.

Jennifer & Paul K.

Lakewood, OH

More Happy Customers

Our 1960s colonial in Parma had copper pipes turning green from the water hardness. Two months after installing the EC5, our plumber came back for an unrelated issue and said he couldn't believe the difference in the pipes. Bonus: our water heater is running way more efficiently now.

Robert L.

Parma, OH

We bought a house in Brunswick with an old water softener that barely worked. Brooke came out, tested everything, and explained why our well water was causing the rust stains on our laundry and fixtures. The new system completely solved it. She even helped us understand the maintenance schedule.

Lisa P.

Brunswick, OH

Honestly I was skeptical - we'd been on Cleveland city water for 20 years and figured it was fine. The free water test showed chlorine and hardness levels I didn't expect. The whole-home conditioner made a noticeable difference in the taste and smell from day one. My wife's eczema has improved too.

James W.

Cleveland, OH

Both of our kids had dry, itchy skin and we kept blaming it on winter weather. Turns out our Cuyahoga Falls water was extremely hard. Since getting the water softener, their skin cleared up within two weeks. The dermatologist even asked what we changed. Wish we'd done this sooner.

Amanda & Chris S.

Cuyahoga Falls, OH

I called for the free water test mainly out of curiosity. No sales pitch, no pressure - Brooke just laid out the results and explained our options. We took a week to think about it and she followed up with answers to every question we had. That kind of patience earned our business. The Westlake water is noticeably better now.

David H.

Westlake, OH

We run a small bakery out of our home in Canton and the water quality was affecting our recipes. The RO system Brooke recommended changed everything - our bread dough behaves differently, coffee tastes completely different. Even our regular customers noticed. Best investment we made for the business and the family.

Patricia G.

Canton, OH

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